Applications Engineer

at Lin Engineering Inc
Location La Jolla
Date Posted April 6, 2021
Category Engineering
Job Type Not Specified

Description

SUMMARY: The Applications Engineering function is part of the sales group dealing primarily with customer support inquiries. This function is directly responsible for recommending product solutions.ESSENTIAL DUTIES AND RESPONSIBILITIES:• Provide applications, technical, installation and trouble-shooting consultation with customers on:o Lin Engineering productso Product integration• Address customer questions in a comprehensive manner to ensure customer satisfaction • Assist in identifying customer needs and requirements to better qualify potential prospects for Lin Engineering• Review and analyze customer requirements through drawings, plans or other information to develop and prepare a detailed proposal which describes the type of product being recommended • Participate in or lead problem solving team for product specific problems and development opportunities • Travel to customer sites• Travel to exhibitions and support product demonstrations• Prepare documentation and proposal packages as required by customers• Assist with production of product brochures, applications reports and technical manuals• Communicate with other departments as necessary to provide timely responses to customer inquiries and complaints• Perform failure analysis on assigned RMA's• Generate Design Wins ($ Value)• Professional Applications Assistance• Perform other duties as assignedGENERAL REQUIREMENTS:• Bachelor's degree (B. S.) in Mechanical Engineering from four-year College or University is preferred; or one to two years related experience and/or training; or equivalent combination of education and experience. • Ability to read, analyze, and interpret drawings and customer requirements • Ability to respond to common inquiries • Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. • Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.,) in its most difficult phases. • Ability to deal with a variety of abstract and concrete variables. • Ability to comprehend and apply principles of modern algebra and statistical theory. • Proficient with MS Office including Outlook, Word and Excel.QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.ABOUT US: At Lin Engineering we design and manufacture the smoothest, most accurate, and most innovative step motors available anywhere. During the last 25 years, we've reinvented and perfected step motor technology in order to solve problems that had no clear solutions. Today, with our large assortment of standard and custom stepper motors, we're able to provide solutions to even the most unique pains in motion control. Our motors end up in applications that change the world. We have a reputation in the industry for providing solutions through our knowledgeable staff, having quick response times, and high performing quality products. Our quality management system is ISO 9001 certified, and our AS9100 certification ensures that we comply with aviation, space and defense industry standards. RequirementsGENERAL REQUIREMENTS:• Bachelor's degree (B. S.) in Mechanical Engineering from four-year College or University is preferred; or one to two years related experience and/or training; or equivalent combination of education and experience. • Ability to read, analyze, and interpret drawings and customer requirements • Ability to respond to common inquiries • Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. • Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.,) in its most difficult phases. • Ability to deal with a variety of abstract and concrete variables. • Ability to comprehend and apply principles of modern algebra and statistical theory. • Proficient with MS Office including Outlook, Word and Excel.

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