Director of Program Management, Delivery Engineering

at The New York Times Company
Location New York, New York
Date Posted July 31, 2022
Category Engineering
Job Type Not Specified


The of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It s why we have a newsroom that s 1,700 strong and sends journalists to report on the ground from nearly 160 countries. It s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it s why our business strategy centers on making journalism so good that it s worth paying for.

Job Description

This is a pivotal moment in the life of The New York Times. We have declared ourselves a subscription-first company, staking our future on producing journalism that is worth paying for and is unparalleled in its quality, depth and breadth of coverage. Connecting our expanding readership to our quality journalism is one of our most vital and exciting challenges as we move towards reaching our goal of .

The New York Times is looking for a self-motivated, strategic and people-focused Director of Program Management to support the Delivery Engineering vertical. The Delivery Engineering team is an essential part of The New York Times' engineering organization. Its responsibilities are technical and include system observability, cloud architecture, developer tooling, and development processes, to name a few. The primary goal of the Delivery Engineering team is to build tools/automation and SRE practices for product engineering teams, helping them deliver and take operational responsibility of their own software within The New York Times ecosystem.

In this role, you will serve as a key person on the leadership team, helping the team scale its systems, processes, operations, and culture across the team and its various functions. You will support and sponsor three direct reports as they manage complex programs across the organization, while partnering with Product and Engineering leadership to guide the Delivery Engineering mission in achieving it s goals. This role will report up through the Program Management Organization (PMO).

Ideally, you have:

  • Experience leading a cross functional group of leaders across multiple delivery teams in a highly technical environment to develop and build robust platforms and products in an Agile environment.

  • A strong technical understanding and can keep up with development of products for engineers, bonus if it is in a DevOps or Delivery Engineering like environment.

  • The ability to connect high-level business priorities with work on the ground, and the experience to advise teams and leaders by building consensus, driving alignment, and motivating change.

  • Maturity and background in guiding teams to healthy OKR practices, maintaining a healthy and clear accountability for achieving team goals and driving business impact by facilitating trade-offs and managing risks.

  • Strong verbal and written communication skills, including the ability to connect with and influence executive leadership and both technical and non-technical contributors on project teams.

  • Proven ability in coaching program managers and technical teams in finding appropriate Agile and program management frameworks to accomplish the desired outcomes, at scale.

  • Experience and thoughtful leadership in hiring and managing a team of dedicated program managers and guiding their professional development.

  • Managed complex, multi-team/cross-org initiatives in the past, enabling you to effectively mentor your program management team

  • Job Responsibilities:

  • Fill the role of PMO mission lead by partnering with cross-disciplinary teams and stakeholders to ensure business and technology vision and strategies are clearly defined, transparent and visible in order to facilitate alignment across teams.

  • Manage the half-yearly planning and budget processes for Delivery Engineering, in conjunction with broader company strategies and goals.

  • Ensure schedules and communications across relevant teams are consistently in sync, and trade-offs and dependencies are clearly understood.

  • Manage communications for key stakeholders. Ensure issues and risks are identified and handled swiftly, and key decisions are communicated and acted on appropriately.

  • Manage and develop a team of program managers on project management, agile development, and continuous improvement. Lead hiring efforts when the need arises.

  • Act as day-to-day program manager on major initiatives within a program or particular business line as needed.

  • Contribute to a community of practice among the program management organization to share materials and templates, best practices, and lessons learned.

  • Qualifications:

  • 7+ years relevant work experience in digital project and program management

  • 3+ years experience managing direct reports and facilitating their career development

  • Proven ability to communicate technical concepts and business impact to team members and executive leadership in a manner that is readily understood and actionable

  • Deep knowledge of agile development practices and knowledge of Jira, Google Workspace, Slack, and other project management tools

  • Passion for The New York Times s mission and commitment to be part of our innovation and growth

  • The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

    The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local "Fair Chance" laws.

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