Field Service Technician

at Kelly Services
Location Tarpon Springs
Date Posted December 25, 2021
Category Trades & Services
Job Type Not Specified


**Kelly Services** is currently looking for a **Field Service Tech** to support a large packaging machine company in the Tarpon Springs, FL area. Qualified candidates should be comfortable with extensive travel and have experience working in a manufacturing setting installing/maintaining machinery.

If interested please send updated resume to

**Field Service Tech**

**BROAD FUNCTION:** To completely assume all duties and assignments of a service representative. To continue to learn the necessary skills and duties to become a more proficient Service Representative. Also to assist the Service Manager in all aspects and functions of the Service Department.


+ Be a key component in the testing and quality control aspects of ABC's manufacturing process.

+ To be extremely familiar with the construction and functions of A-B-C Packaging Machine Corporation's manufactured machinery.

+ Stay current and proficient with the programming, loading, trouble-shooting and defect repair of all mechanical, electro-mechanical, and electronic controls, and communications equipment used in the manufacture of ABC machinery.

+ Provide feedback to Engineering, Sales, and other departments.

+ To participate in the testing and quality control aspects of A-B-C's manufacturing process.

+ To assist in the manufacturing and assembly of all A-B-C machinery.

+ Make personal visits to install new machines in the field or general service calls and conversions (as instructed by Service Manager), and be an ambassador for the company in all interactions, possibly leading a team.

+ Provide feedback to Engineering, Sales, and other departments.

+ Be extremely familiar with the standard operating procedures of the Service Department and assists in: reviewing and filing service Reports, the development of any and all troubleshooting guides and manuals.

+ Carry out secondary duties, as assigned by the Service Manager which will involve responsibilities vital to the smooth running of the department, and the company.

+ The foregoing descriptions are intended to set forth the major duties but do not include all areas of work; the employee may be assigned other duties or incidental jobs.


+ 2 or 4 year degree in Engineering subject preferred

+ 3+ years' experience as Field Service Representative preferred

+ Minimum of 3 years' experience in installation and service of packaging machinery

+ Advanced Knowledge of Electrical Troubleshooting and design ("hard wire")

+ Advanced knowledge of electrical, mechanical, and pneumatic systems and components.

+ Mechanical assembly experience with ability to read pneumatic and electrical and mechanical Diagrams or blueprints.

+ Advanced knowledge of PLC programming, troubleshooting, and program development(must demonstrate)

+ Advanced Knowledge of industrial control systems (i.e. Motors, motor starters, overloads, relays, frequency drives, etc.)

+ Advanced computer skills.

+ Basic knowledge of PLC programming, troubleshooting, and program development

+ Must be able to travel up to 90% of the time (inside and outside the U.S.), and must be willing to work/travel on weekends as required).

+ No restrictions on travel in or out of the country. Must be able to have a passport.

+ Must be able to interact with the customers at a professional level, and be a team player.

+ Advanced computer skills (Must demonstrate).

+ Fluency in Spanish is desirable, but not a strict requirement.


In order to assemble, install and perform service on machines, the Service Representative must be able to:

+ Squat (repeatedly) for 10-15 minutes at a time

+ Bend at the knees and waist for up to 1 hour at a time

+ Stand on ladders and raised platforms for up to 45 minutes at a time

+ Lift up to 50 pounds

+ Hold up to 30 pounds for 15-20 minutes at a time

+ Work in "cold room" environments (36?-40?F) for up to 3 hours at a time

+ Work in "hot room" environments (100?-115?F) for up to 3 hours at a time

+ Travel by air on flights up to, and occasionally exceeding, 5 hours

**You should know:** Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.

**Why Kelly** **** **?**

Your engineering skills are in demand, but how do you find the right fit? Easy. With Kelly Engineering, our experts connect you with leading organizations where you can learn and grow, collaborate on innovative projects, and keep your skills sharp with top technology. Whether you prefer the variety and flexibility of short-term projects, or are looking for something more long-term, we're here every step of the way to find your dream engineering job.

**About Kelly** ****

At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.