Lot Porter/Pick-Up and Delivery Driver – Porsche

at The Niello Company
Location Rocklin, California
Date Posted July 31, 2022
Category Trades & Services
Job Type Not Specified

Description

Lot Porter/Pick-Up and Delivery Driver

Lot Porter ESSENTIAL DUTIES include the following. Other duties may be assigned.

Washes vehicle exterior, cleans interior and exterior windows, and wipes down doorjambs.
Vacuums interior of vehicles to remove loose dirt and debris.
Applies special-purpose cleaners to remove foreign materials which normal cleaning procedures do not remove, utilizing experience and judgment and following product manufacturer's recommendations.
Inspects vehicles for noticeable defects, such as dents, scratches, torn upholstery, and poor mechanical operation.
Restores appearance of engine area, rugs and upholstery, and painted surfaces.
Uses proper eye, hand, and body protection when using products that require protection.
Maintains shop in clean and presentable condition at all times.
Parks cars as directed by Service Manager.
Orders shop supplies as necessary.
Keeps work area neat and clean.
Operates all tools and equipment in a safe manner.
Reports any safety issues immediately to management.
Maintains tools and keeps equipment clean and in a proper state of repair.
Maintains and wears all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer.
Complies with all laws and regulations pertaining to paint, thinners, and other hazardous materials. Reports any deviations to management.
Cooperates and assists other personnel in the repair and prepping of vehicles.
Understands, keeps abreast of, and complies with federal, state, and local regulations that affect Service Department operations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Reports to work with a positive attitude, on time and ready to work.
Maintains high customer satisfaction standards.
Maintains professional appearance.

Pick-Up and Delivery Driver ESSENTIAL DUTIES include the following. Other duties may be assigned.

Delivery of vehicles and maintaining entire dealership appearance.
Follow all rules of the road, speed limits and applicable traffic laws.
Respond to store requests for transportation needs.
Coordinate with requesting store for delivery times and vehicles.
Deliver vehicles to customers or events in a timely manner.
Inspect vehicles prior to departure for damage or potential customer service issues.
Deliver vehicles to customers with no damage or potential customer service issues.
Create and conduct, clean, error free, business transactions in a professional and timely manner in accordance with performance standards
Collect any items needs from the customer and return them to the selling stor
Have customers sign any necessary documentation and return to selling stor
Document miles and time driven on the appropriate forms
Communicate any customer concerns directly with selling store Sales Management.
Communicate needs and suggestions for improvement to upper management.
Create and conduct, clean, error free, business transactions in a professional and timely manner in accordance with performance standards.
Other duties may be assigned as necessary.

QUALIFICATIONS

Ability to communicate effectively.
Independently motivated with the ability to work within a team environment.
Excellent customer service/satisfaction skills.
Organized and computer proficient.
Ability to drive a manual transmission.
Clean DMV.

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