Senior Manager – IT Systems Engineering

at Vista Equity Partners
Location Austin, Texas
Date Posted June 25, 2022
Category Engineering
Job Type Not Specified

Description

Job Summary

You will be leading an expert team of IT Systems Engineers. The System Engineering team is responsible for designing, implementing, and maintaining Vista's technology systems across Infrastructure, Networking, Cloud, IAM and Endpoint.

The successful candidate will help us scale seamlessly during a period of high firm growth, while preserving a collaborative culture, maintaining the highest standard of service, and developing exceptional experiences for our employees from day one and beyond.

This role is based in Austin, TX and is for an immediate start. Relocation is available and remote opportunities will be considered for strong, well-qualified candidates with a willingness to travel periodically.

Responsibilities

* Day to day operational responsibility for System Engineering team across Infrastructure, Network, Cloud, IAM and Endpoint disciplines.
* Accountability for all Project execution, System Administration, System Incident and Proactive maintenance activities for the team.
* Work with System Architecture team on System Design and System Engineering roadmap. Remove blockers from project workflows.
* Work with Infrastructure Managed Service Provider to ensure 24hr availability of all supported systems.
* Provide escalation and engineering support to IT Business Technology, IT Operations, Cybersecurity and Service Desk teams.
* Take part in root cause analysis and provide guidance to technical leadership regarding future issue prevention.

Qualifications

* 10 or more years of IT experience; Financial Services industry experience preferred
* Five years of progressive leadership responsibilities, managing technical/engineering teams
* In-depth understanding of traditional on-prem and co-location Infrastructure components, Cloud computing concepts in Azure, Enterprise networking, IAM technologies and Endpoint Engineering processes
* Working understanding of the ITIL framework and its application to IT Systems Engineering
* Superior analytical and problem-solving skills with demonstrated attention to detail
* Willingness to go above and beyond
* The ability to work across a range of projects and issues with various timelines and priorities. Strong project management skills
* Excellent verbal and written communication skills
* Detail-oriented in planning, implementation, documentation, and follow-up
* Afterhours availability is required, and travel may also be required
* As a condition of employment, we require all employees to be fully vaccinated for COVID-19 prior to starting work. For purposes of this policy, "fully vaccinated" means two weeks after either (a) the single dose of a one-dose vaccine regimen, or (b) the second dose of a two-dose vaccine regimen. We will require that you provide proof of full vaccination prior to beginning your employment. We are an equal opportunity employer, and will consider a request for exemption from this policy for medical reasons or sincerely-held religious beliefs where reasonable accommodations are possible without imposing undue hardship, to the extent required by law.

Company Overview

Vista Equity Partners is a U.S.-based investment firm with offices in Austin, Chicago, New York City, Oakland, and San Francisco with more than $57 billion in cumulative capital commitments. Vista exclusively invests in software, data, and technology-enabled organizations led by world-class management teams. As a value-added investor with a long-term perspective, Vista contributes professional expertise and multi-level support towards companies to realize their full potential. Vista's investment approach is anchored by a sizable long-term capital base, experience in structuring technology-oriented transactions, and proven management techniques that yield flexibility and opportunity.