Senior Site Reliability Engineer

at Sada Systems
Location Seattle, Washington
Date Posted July 31, 2022
Category Engineering
Job Type Not Specified

Description

Join SADA as a Site Reliability Engineer!

Your Mission

As an SRE at SADA, you will reduce customer anxiety of running production workloads in the cloud by implementing and iteratively improving observability and reliability. You will have the opportunity to engage with our customers in a meaningful way by defining, measuring, and improving key business metrics; eliminating toil through automation; inspecting code, design, implementation, and operational procedures; enabling experimentation by helping create a culture of ownership; and winning customer trust through education, skill sharing, and implementing recommendations. Your efforts will accelerate our customers cloud adoption journey and we will be with them through the transformation of their applications, infrastructure, and internal processes. You will be part of a new social contract between customers and service providers that demands shared responsibility and accountability: our partnership with our customers will ensure we are working towards a common goal and share a common fate.

This is primarily a customer-facing role. You will also work closely with SADA s Customer Experience team to execute on their recommendations to our customers, and with Professional Services on large projects that require PMO support. The success of the SRE team will be evaluated by our ability to measure the value of modernization.

Pathway to Success

is at the foundation of all our engineering. Our motivation is to provide customers with an exceptional experience in migrating, developing, modernizing, and operationalizing their systems in Google Cloud Platform.

Your success starts by positively impacting the direction of a fast-growing practice with vision and passion. You will be measured bi-yearly by the breadth, magnitude, and quality of your contributions, your ability to estimate accurately, customer feedback at the close of projects, how well you collaborate with your peers, and the consultative polish you bring to customer interactions.

As you continue to execute successfully, we will build a customized development plan together that leads you through the engineering or management growth tracks.

Expectations

Required Travel - 10% travel to customer sites, conferences, and other related events. Due to the COVID-19 pandemic, travel has been temporarily restricted.

Customer Facing - You will interact with customers on a regular basis, sometimes daily, other times weekly/bi-weekly. Common touchpoints occur when qualifying potential opportunities, at project kickoff, throughout the engagement as progress is communicated, and at project close. You can expect to interact with a range of customer stakeholders, including engineers, technical project managers, and executives.

Training - Ongoing with first-week orientation at HQ followed by a 90-day onboarding schedule. Details of the timeline can be shared. Due to the COVID-19 pandemic, all onboarding will be temporarily conducted remotely.

Job Requirements

Required Credentials:

  • Google Cloud Architect Certified or able to complete within the first 45 days of employment.
  • Required Qualifications:

  • 7+ years of experience in software engineering, software development, or system operations
  • Deep familiarity with Google SRE concepts and DORA principles and experience successfully implementing them in production environments
  • Experience with code repository management, code merge, quality checks, continuous integration, and automated deployment/management
  • Programming language experience
  • Writing both unit tests and tests for use in continuous integration
  • Experience designing, building, and operating large-scale production systems
  • Experience with Hyperscalers
  • Experience with a variety of open-source databases, both relational and NoSQL
  • Red Hat Certified Engineer (RHCE) or equivalent Linux administration skillset
  • Shell Scripting
  • Experience with software containers and related technologies, e.g. Docker, Kubernetes, Rancher
  • Experience with load balancing and reverse proxy technologies
  • Experience with system monitoring and analytics platforms, e.g. Prometheus, Grafana
  • Experience with centralized logging platforms, e.g. Graylog, ELK
  • Understanding of networking and messaging, especially between services
  • Experience with Infrastructure as Code and Configuration Management tools
  • Experience designing, building, maintaining REST APIs
  • Familiarity with frontend web technologies (React and Angular)
  • Exposure to full stack development
  • Ability to architect, scope, and prioritize work
  • Debugging complex problems across an entire stack and creating solid solutions
  • Writing, updating, and using documentation, including runbooks/playbooks
  • Useful Qualifications:

  • Understanding of Chaos Engineering
  • Understanding of PCI, SOC2, and HIPAA compliance standards
  • Understanding of principle of least privilege and security best practices
  • About SADA

    Values: We built our core values on themes that internally compel us to deliver our best to our partners, our customers and to each other. Ensuring a diverse and inclusive workplace where we learn from each other is core to SADA s values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer.

  • Make them rave
  • Be data-driven
  • Be one step ahead
  • Be a change agent
  • Do the right thing
  • Work with the best : SADA has been the largest partner in North America for Google Cloud portfolio of products since 2016 and has been named the 2020, 2019, and 2018 Google Cloud Global Reseller Partner of the Year. SADA has also been awarded Best Place to Work year after year by the Business Intelligence Group, Inc. Magazine, as well as LA Business Journal!

    Benefits : Unlimited PTO, Paid Parental Leave, competitive and attractive compensation, performance-based bonuses, paid holidays, rich medical, dental, vision plans, life, short and long-term disability insurance, 401K/RRSP with match, professional development reimbursement program as well as Google Certified training programs.

    Business Performance: SADA has been named to the INC 5000 Fastest-Growing Private Companies list for 15 years in a row garnering Honoree status. CRN has also named SADA on the Top 500 Global Solutions Providers for the past 5 years. The overall culture continues to evolve with engineering at its core: 3200+ projects completed, 4000+ customers served, 10K+ workloads and 30M+ users migrated to the cloud.

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