Sr. Analyst, BSA

at Boardwalk Pipelines, LP
Location Houston, Texas
Date Posted July 31, 2022
Category Trades & Services
Job Type Not Specified


Boardwalk Pipelines, LP primarily provides transportation and storage of natural gas and liquids for our customers. Additional information about the Partnership can be found online at .

We are currently looking for a Sr. Analyst, BSA for our Owensboro, KY or Houston, TX office.


In this role, you will:

Provide analytical expertise for the implementation and support of systems that meet requirements of the Commercial area, for both gas and liquids, via active participation in a cohesive team

Assist in the conceptualization and development of solutions (hardware, software, processes) that support business requirements

Elicit, analyze, specify and validate the business needs of project stakeholders; including interviewing stakeholders and compiling user requirements to convey to development teams throughout phases of the software development lifecycle

Work within an Agile team, preferably as a Solution Owner, that utilizes standard sprint ceremonies and manages work via the use Jira (or an equivalent tool)

Collaborate with the appropriate parties, such as vendors, business users, or members of IT, to resolve problems or investigate opportunities as needed

Create process models, specifications, diagrams and/or charges based upon user requirements to provide direction to other team members

Apply proven communication, analytical, and problem-solving skills to ensure that project deliverables meet required specifications

Ensure all required system and compliance documentation is complete and accurate

Develop and utilize standard templates to document/review business requirements and technical specifications

Escalate support and project issues to Lead and/or IT management teams as they arise

Provide data and input for generation of statistics and reports for management and/or team members to represent status of initiatives

For assigned projects:

Lead the definition, development and documentation of business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments

Serve in the role of Project Manager and utilize Boardwalk IT project management standards

Gather and analyze data in support of business cases, proposed projects and system requirements

Generate and compile reports based on analytical findings, complete with probably cause and possible to system issues

Design, develop and perform test plans/cases to ensure that the system or application functions as specified

Collaborate with business users and other team members to prioritize outstanding issues, enhancement requests and projects on routine basis

Participate in special projects and/or initiatives as needed, which could be project management for small, medium, or large initiatives

Research latest industry practices and technology trends to assist lead with providing advice to clients and members of the IT organization

Work with IT management, as directed, to foster vendor relationship and participate in management of any contractual relationship terms, such as support pool hours and scope designation

Participate in on-call support rotation, as required for functional applications supported

Participate in the development or review of application training materials required to provide to the user community with a solid understanding of the functionality available to meet the business requirements and conduct training sessions, as needed

Assist in building an application support knowledgebase by documenting issues reported by users and the associated resolution process as requested by senior team members

Record, track and document the problem-solving process utilized while researching alternatives to resolve issues reported by users

Perform post-implementation follow-ups to ensure problems have been adequately resolved

Participate in the development and execution of business continuity processes as requested by senior team members


5 years minimum of in-depth, hands-on knowledge of developing/supporting enterprise applications

5 years working technical knowledge of project management methodologies

3 years minimum of hands on experience working in integrated development environments

Extensive experience with business requirements gathering and documentation

Proved experience with troubleshooting principles, methodologies and software issue resolution techniques

Solid working knowledge of current technologies

Ability to conduct, compile and present research in the following area(s): software development and delivery concepts, application testing strategies, project management methodology trends

College or university degree in the field of computer science, information systems or related field of study, or 4 - 6 years equivalent work experience


Certifications applicable to the position are desirable

Agile team experience - Solution Owner role

Experience with specific phases and general knowledge of entire software development life cycle

Good understanding of the organization s goals and objectives

Broad knowledge of programming languages and techniques

Knowledge of applicable data privacy practices and laws, as well as industry specific regulations, such as FERC, NAESB, DOT, SOX, etc.

Knowledge of TSA Security Directives

Demonstrated ability in developing application specification and requirements documentation

Knowledge of technology trends related to software application development and support

Experience with commercial applications in natural gas/liquids midstream segment

Strong knowledge of Jira, ServiceNow, TestRail

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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